Digital transformation: accelerating time to market for a leading investment bank

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Talan's expertise makes the difference

What you should remember about this transformation? To accelerate the digitalisation of this major public investment banking player, Talan deployed an AI-powered Digital Factory, combining hybrid resources (onshore/nearshore/offshore), agile and DevSecOps methodologies, and generative AI tools. This approach not only radically accelerated the Time to Market for new digital services but also generated 20% measurable productivity gains and transformed the client's organisational culture into a genuine catalyst for innovation.

Financing and Innovation: the challenges of a public bank in the digital era

In a rapidly evolving financial sector, this major player operating in business financing and support faced crucial challenges:

  • Accelerating market expectations: The necessity to drastically reduce Time to Market to remain competitive
  • Rapid digitalisation of the sector: The need to continuously enrich its digital service offerings
  • Transformation of working methods: Evolution towards an agile and collaborative model
  • Resource optimisation: Seeking a balance between quality and controlled costs

Major obstacles slowing its digital transformation

In addition to its sectoral challenges, our client faced several issues inherent to its enterprise:

  • Slow deployment of innovations: Traditional development cycles slowing the market launch of new services
  • Siloed IT and business departments: A lack of fluidity between teams hindering innovation
  • Limited absorption capacity: Difficulty managing activity peaks and specific resource needs
  • Growing technical debt: Need to industrialise and optimise development processes

The positive impact of Talan :

The implementation of the Digital Factory generated significant and measurable impacts:

Innovation made concrete...

With more than 30 digital products launched, our client has enriched its digital service offerings at an unprecedented pace, responding to the evolving needs of its users and strengthening its position as a major player in public financing.

...Achieving 20% productivity gains

The strategic integration of AI and GenAI tools has transformed the performance of development teams, considerably accelerating the deployment of digital solutions.

Our Solution

To address these challenges, Talan designed a comprehensive strategy articulated around three axes :

1. Optimised resources
  • Establishment of an externalised Digital Factory comprising approximately 20,000 man-hours (120 FTE)
  • Creation of a hybrid model combining onshore, nearshore and offshore resources to maximise efficiency
  • Implementation of a pooling and shadowing system to optimise application delivery
  • Retention of management and functional aspects internally to ensure control of the information system
2. Operational excellence
  • Creation of a dynamic environment fostering collective intelligence and team engagement
  • Elimination of barriers between Front Office, Back Office, IT and business departments
  • Adoption of a continuous improvement framework to develop necessary skills
  • Implementation of agile and collaborative methods to meet business requirements
  • Integration of DevSecOps practices and automation to achieve a superior level of optimisation and industrial maturity
3. Value creation
  • Sharing and capitalising on the expertise of a complete ecosystem
  • Rationalisation of intellectual services to benefit from better service at a more competitive cost
  • Integration of AI and GenAI tools to increase the productivity of development teams

A transformation that goes beyond the numbers

A strengthened market position

Our client can now launch new digital services in just a few weeks where previously it took several months, conferring a decisive competitive advantage.

An organisation in perpetual adaptation

The new organisational agility enables the bank to adjust its priorities in real time in response to market developments and emerging opportunities.

Enhanced human capital

The teams have acquired new skills in agile methodologies and cutting-edge technologies, creating an internal pool of expertise that continues to generate value.

A flourishing innovation culture

The established environment fosters the emergence of innovative ideas, transforming our client into a veritable laboratory for financial innovation

A reinvented customer experience

The digital services, designed with a user-centred approach, have significantly improved customer satisfaction, strengthening their loyalty and engagement

From deployment to value: a virtuous circle

The deployment frequency (DF)

has multiplied, transitioning from monthly cycles to weekly deliveries, even daily for certain critical services

The lead time (LD)

for new features has been reduced by two-thirds, enabling business needs to be met with unparalleled responsiveness

The change failure rate (CFR)

has dropped significantly, ensuring increased stability of digital services

The mean time to recovery (MTTR)

in case of an incident has been drastically reduced, ensuring optimal service continuity for end users

Let's accelerate your transformation together